Dear Gwendolyn High,
Thank you for your feedback. After receiving your review, we followed up via email but unfortunately did not receive a response.
Prior to that, we had communicated with you regarding shipping, and your order was shipped in two separate packages. According to the tracking records, both packages were successfully delivered on December 12th and 15th, 2024.
We truly appreciate your patience and understanding. If there’s anything further we can assist you with, please don’t hesitate to reach out.
Best Regards,
Alicefurs