Dear Ryan Baker,
Thank you for your feedback. After receiving your review, we reached out to you via email to follow up, but unfortunately did not receive a response. According to the tracking information, your package was successfully delivered at beginning of Jan, 2025.
The Christmas holiday shipping season caused unexpected delays, and we sincerely apologize for the inconvenience this may have caused. Thank you for your patience and understanding. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Alicefurs