Customer Reviews

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H
Holly Hugo-Vidal
No fur

I have not received my fur jacket! I ordered its very longtime ago!

Dear Holly Hugo-Vidal,

Thank you for your feedback. After receiving your review, we reached out to you via email to follow up immediately, but unfortunately did not receive a response. According to the tracking information, your package was successfully delivered in December 2024.

The Christmas holiday shipping season caused unexpected delays, and we sincerely apologize for the inconvenience this may have caused. Thank you for your patience and understanding. If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
Alicefurs

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